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A Hybrid Approach to Dimensional Aspect-Based Sentiment Analysis Using BERT and Large Language Models

Yice Zhang, Hongling Xu, Delong Zhang, Ruifeng Xu

2024Electronics13 citationsDOIOpen Access PDF

Abstract

Dimensional aspect-based sentiment analysis (dimABSA) aims to recognize aspect-level quadruples from reviews, offering a fine-grained sentiment description for user opinions. A quadruple consists of aspect, category, opinion, and sentiment intensity, which is represented using continuous real-valued scores in the valence–arousal dimensions. To address this task, we propose a hybrid approach that integrates the BERT model with a large language model (LLM). Firstly, we develop both the BERT-based and LLM-based methods for dimABSA. The BERT-based method employs a pipeline approach, while the LLM-based method transforms the dimABSA task into a text generation task. Secondly, we evaluate their performance in entity extraction, relation classification, and intensity prediction to determine their advantages. Finally, we devise a hybrid approach to fully utilize their advantages across different scenarios. Experiments demonstrate that the hybrid approach outperforms BERT-based and LLM-based methods, achieving state-of-the-art performance with an F1-score of 41.7% on the quadruple extraction.

Topics & Concepts

Computer scienceSentiment analysisPipeline (software)Task (project management)Artificial intelligenceLanguage modelNatural language processingRelation (database)Machine learningData miningProgramming languageManagementEconomicsSentiment Analysis and Opinion MiningAdvanced Text Analysis TechniquesText and Document Classification Technologies
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