The IBM natural conversation framework: a new paradigm for conversational UX design
Robert J. Moore, Sungeun An, Guang‐Jie Ren
Abstract
KEYWORDS: Conversational user interfacesconversational UX designConversation Analysischatbotsvoice assistants
Topics & Concepts
ConversationIBMComputer scienceNatural (archaeology)Human–computer interactionUser experience designPsychologyCommunicationHistoryMaterials scienceNanotechnologyArchaeologyAI in Service InteractionsSpeech and dialogue systemsMulti-Agent Systems and Negotiation