Toward understanding healthcare hospitality and the antecedents and outcomes of patient-guest hospital-hotel choice decisions: A scoping review
Salman Majeed, Woo Gon Kim
Topics & Concepts
HospitalityHealth careHospitality industryConceptual frameworkMarketingService (business)Healthcare industryBusinessHealthcare servicePsychologyKnowledge managementTourismSociologyPolitical scienceComputer scienceLawSocial scienceGlobal Healthcare and Medical TourismCustomer Service Quality and LoyaltyPatient Satisfaction in Healthcare