Knowledge, applicability and importance attributed by nursing undergraduates to communicative strategies
Dantielen Bezerra Dermani, Danielle Cristina Garbuio, Emı́lia Campos de Carvalho
Abstract
OBJECTIVES: To evaluate the knowledge, applicability and importance that nursing students attribute to therapeutic communicative strategies. METHODS: This is a quantitative study (survey) with nursing undergraduates from a public institution. The online questionnaire by the SurveyMonkey tool, comprising the informed consent form and six questions, had its relevance, clarity and operability assessed by experts. RESULTS: Of the 104 graduates, 50 participated in the study; the most well-known and applied strategy was Therapeutic Communication, followed by Ask-Tell-Ask, NURSE and Tell Me More; the least were PACIENTE and SPIKES. Most use the strategies they know best; all were considered important by at least 82% of the students. CONCLUSIONS: The partial knowledge and application of these strategies by the students contributes to reflect on the complexity of their teaching-learning process.