Optimizing Patient Waiting Time in the Outpatient Department of a Multi-specialty Indian Hospital: The Role of Technology Adoption and Queue-Based Monte Carlo Simulation
V. Rema, Khokan C. Sikdar
Topics & Concepts
OvercrowdingQueueing theoryQueueSpecialtyPatient satisfactionService (business)Duration (music)Operations managementMedical emergencyDigitizationOutpatient clinicMedicineComputer scienceNursingBusinessFamily medicineEngineeringTelecommunicationsComputer networkMarketingArtLiteratureProgramming languageEconomic growthEconomicsInternal medicineHealthcare Operations and Scheduling OptimizationHealthcare Policy and ManagementAdvanced Queuing Theory Analysis