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Scalability of Telemedicine Services in a Large Integrated Multispecialty Health Care System During COVID-19

Bart M. Demaerschalk, Rebecca N. Blegen, Steve R. Ommen

2020Telemedicine Journal and e-Health27 citationsDOI

Abstract

Immediately before the pandemic, 300 enterprise Mayo Clinic physicians and advanced practice providers had performed a minimum of one video telemedicine consult in the preceding year. By July 15, 2020, the number of Mayo Clinic providers performing video telemedicine consults had risen to >6,500, reflecting a 2,000% increase. Through this pandemic, we have witnessed unprecedented growth in telemedicine utilization. The existing telemedicine system has proven to be scalable.

Topics & Concepts

TelemedicineCoronavirus disease 2019 (COVID-19)PandemicScalability2019-20 coronavirus outbreakHealth careSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)Medical emergencyMedicineComputer scienceVirologyPolitical scienceDatabaseLawDiseasePathologyOutbreakInfectious disease (medical specialty)Telemedicine and Telehealth Implementation
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