Enhanced Telehealth Case Management Plus Emergency Financial Assistance for Homeless-Experienced People Living With HIV During the COVID-19 Pandemic
Jennifer K. Brody, Serena Rajabiun, Henrietta Allen, Travis P. Baggett
Abstract
Boston Health Care for the Homeless Program, in Boston, Massachusetts, implemented an intensive telehealth case management intervention combined with emergency financial assistance for 270 homeless-experienced people living with HIV (PLWH) to reduce COVID-19 transmission and promote HIV care retention during Boston's first pandemic peak (March 16-May 31, 2020). Our telehealth model successfully maintained prepandemic case management and primary care contact levels, highlighting the importance of such programs in supporting the care engagement of homeless-experienced PLWH and addressing the dual COVID-19 and HIV epidemics.
Topics & Concepts
TelehealthPandemicMedicineCoronavirus disease 2019 (COVID-19)Intervention (counseling)Case managementTelemedicineHuman immunodeficiency virus (HIV)Emergency departmentFamily medicineHealth careMedical emergencyGerontologyNursingDiseasePolitical scienceInternal medicineInfectious disease (medical specialty)LawHomelessness and Social IssuesEmergency and Acute Care StudiesMental Health and Patient Involvement