A multi-label text message classification method designed for applications in call/contact centre systems
Katarzyna Poczęta, Mirosław Płaza, Tomasz Michno, Maria Krechowicz, Michał Zawadzki
Topics & Concepts
Computer scienceClassifier (UML)Artificial intelligenceDimensionality reductionArtificial neural networkData miningMulti-label classificationCurse of dimensionalityMachine learningSet (abstract data type)Programming languageText and Document Classification TechnologiesSpam and Phishing DetectionNatural Language Processing Techniques