Litcius/Paper detail

Man vs machine: examining the three themes of service robotics in tourism and hospitality

Aikaterini Manthiou, Philipp Klaus, Volker G. Kuppelwieser, William J. Reeves

2020Electronic Markets67 citationsDOI

Topics & Concepts

HospitalityTourismRoboticsOperationalizationService (business)Hospitality management studiesMarketingArtificial intelligenceRobotSociologyKnowledge managementField (mathematics)Engineering ethicsBusinessEngineeringComputer sciencePolitical scienceEpistemologyMathematicsLawPure mathematicsPhilosophyAI in Service InteractionsSharing Economy and PlatformsDigital Marketing and Social Media
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