Litcius/Paper detail

Use of service robots in an event setting: Understanding the role of social presence, eeriness, and identity threat

Smita Singh, Eric D. Olson, Chin-Hsun Tsai

2021Journal of Hospitality and Tourism Management81 citationsDOI

Topics & Concepts

Identity (music)Event (particle physics)Project commissioningService (business)SociologyRobotSocial identity theoryPublishingPublic relationsBusinessComputer sciencePolitical scienceSocial scienceAestheticsLawMarketingSocial groupArtificial intelligenceArtQuantum mechanicsPhysicsAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media