Litcius/Paper detail

Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review

Jo�ão Reis, Marlene Amorim, Yuval Cohen, Mário Rodrigues

2020Advances in intelligent systems and computing29 citationsDOI

Topics & Concepts

Service delivery frameworkService (business)Computer scienceProduct (mathematics)Applications of artificial intelligenceKnowledge managementEngineering managementArtificial intelligenceEngineeringBusinessMarketingGeometryMathematicsAI in Service InteractionsBlockchain Technology Applications and SecurityDigital Transformation in Industry