Artificial Intelligence in Tourism Environments : A Systematic Literature Review
Eka Purnama Harahap, Eko Sediyono, Zainal A. Hasibuan, Untung Rahardja, Ihsan Nuril Hikam
Abstract
Artificial Intelligence refers to recognizing and adapting to technological breakthroughs. At the same time, artificial intelligence is the key to achieving a creative economy in tourism which is attractive in most modern organizational structures. Artificial intelligence has inadvertently knocked on the door of commercial organizations as a necessary activity. As previous researchers have rightly stated, reviewing is learning from experience. The research team has examined the notion of artifi-cial intelligence in this paper (using a systematic literature review and bibliometric analysis). There are 1,010 articles retrieved from the Scopus database for the 2020–2021 academic year using artificial intelligence keywords and filters (author subject, year, citation, and country). The findings of the Publisher’s analysis highlight key issues for current and future artificial intelligence researchers. Publisher 1: Foundations and Trends in Machine Learning; Publisher 2: IEEE Transactions on Communication and Cognitive Networks; Publisher 3: IEEE Transactions on Smart Vehicles; Publisher 4: International Journal of Information Management; and Publisher 5: Science Robotics. This study uses Tableau Software for data analysis. Then, Supervisor Information researchers get a lot from AI. Deep learning is a particular AI tool that has shown how valuable it can be. From this survey, several valuable subjects for future specialists have emerged.