Rethinking the ‘smart city’: From technology-led visions to citizen-centered governance—barriers and pathways in digital urban initiatives
Κωνσταντίνος Κούγιας, Maria Papadakaki
Abstract
As urban areas worldwide embark on the journey toward smart city development, the active involvement of citizens in governance processes becomes paramount for sustainable and inclusive progress. This study seeks to conduct an examination of the barriers that impede citizen engagement within the framework of smart cities. By reviewing both existing literature and empirical data, it aims to discern and classify significant obstacles, offering insight into the diverse challenges that hinder citizens’ effective participation. The categories of obstacles explored encompass technological barriers, access and inclusivity issues, information and awareness gaps, as well as bureaucratic and policy challenges. The paper underscores the interconnectedness of these barriers and their profound impact on the realization of smart cities’ potential in addressing urban challenges. By recognizing and addressing these obstacles, policymakers and urban planners can pave the way for more inclusive, responsive, and effective smart city governance, ultimately contributing to the advancement of sustainable urban development. This study encourages further research and the implementation of strategies aimed at dismantling these barriers to foster increased citizen participation in shaping the smart cities of the future.