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Role of hospital leadership in combating the COVID-19 pandemic

Zhaleh Abdi, Federico Lega, Nadine Ebeid, Hamid Ravaghi

2021Health Services Management Research58 citationsDOIOpen Access PDF

Abstract

Hospitals all around the world play an essential role in response to the COVID-19 pandemic. During an epidemic event, hospital leaders frequently face new challenges requiring them to perform unaccustomed tasks, which might be well beyond the scope of their previous practice and experience. While no absolute set of characteristics is necessary in all leadership situations, certain traits, skills and competencies tend to be more critical than others in crisis management times. We will discuss some of the most important ones in this manuscript. To strengthen those managerial competencies needed to face outbreaks, healthcare leaders should be better supported by competency-based training courses as it is more and more clear that traditional training courses are not as effective as they were supposed to be. It seems we should look at the COVID-19 pandemic as a learning opportunity to re-frame what we expect from hospital leaders and to re-think the way we train, assess and evaluate them.

Topics & Concepts

PandemicCoronavirus disease 2019 (COVID-19)Set (abstract data type)Health careFace (sociological concept)Public relationsScope (computer science)Psychology2019-20 coronavirus outbreakSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)Crisis managementMedical educationPolitical scienceMedicineOutbreakSociologyComputer scienceDiseasePathologyInfectious disease (medical specialty)LawProgramming languageVirologySocial scienceDisaster Response and ManagementHealthcare professionals’ stress and burnoutCOVID-19 and healthcare impacts