Litcius/Paper detail

A framework of diversity, equity, and inclusion safeguards for chatbots

Esraa Abdelhalim, Kemi S. Anazodo, Nazha Gali, Karen Robson

2024Business Horizons37 citationsDOI

Topics & Concepts

ChatbotInclusion (mineral)Equity (law)Diversity (politics)Knowledge managementBusinessPublic relationsComputer sciencePsychologyPolitical scienceWorld Wide WebSocial psychologyLawAI in Service InteractionsEthics and Social Impacts of AIDigital Economy and Work Transformation
A framework of diversity, equity, and inclusion safeguards for chatbots | Litcius