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A Demand-Side View of Mobile Internet Adoption in the Global South

Rong Chen

2021World Bank, Washington, DC eBooks19 citationsDOIOpen Access PDF

Abstract

Mobile technologies show great potential
\n to accelerate internet access and usage, especially in
\n developing countries. A better understanding of key drivers
\n and main constraints for mobile internet access is the first
\n prerequisite for governments to design targeted policy
\n solutions. This study exploits a household survey that
\n collects information on information and communications
\n technology access and usage at the household and individual
\n levels in 22 countries in the Global South. The study finds
\n that in addition to infrastructure investment, which has
\n been the main focus of many developing countries, other
\n demand-side factors are of critical importance. Across the
\n developing world, females, the elderly, those who live in
\n rural areas, and those who have a relatively low level of
\n income or education are less likely to adopt mobile
\n internet. Social network effects are found to have a
\n significant positive impact on the usage of mobile internet.
\n Those who have more close friends using an online social
\n network are more likely to adopt mobile internet.
\n Individuals whose five closest friends are using an online
\n social network (such as Facebook or Twitter) are 63.1
\n percent more likely to adopt it than those without any close
\n friends using such online social network sites/apps. Across
\n regions, although the factors affecting the adoption of
\n mobile internet remain largely the same, the magnitudes of
\n their impacts vary. In Asia, gender differences are
\n negatively associated with mobile internet. In Africa, the
\n impact of education level is more salient than in the other
\n two regions, implying an urgent need to improve digital literacy.

Topics & Concepts

Mobile internetThe InternetDemand sideBusinessInternet privacyComputer scienceEconomicsWorld Wide WebEnvironmental economicsICT Impact and PoliciesDigital Platforms and EconomicsICT in Developing Communities