Digital Transformation and SMART-The Analytics factor
Mounir M. El Khatib, Haitham M. Alzoubi, Gouher Ahmed, Hamda Habib Kazim, Salama Al Aslai Al Falasi, Faisal Mohammed, Maha Al Mulla
Abstract
E-government has been a growing trend today, reflecting the increased adoption of technological innovation by several countries. For instance, a report from The United Nations Department of Economics and Social Affairs shows that the United Arab Emirates (UAE) is at the vanguard among nations that have a reliable e-government system. Under a newly defined SMART in e-government, this study discusses the essence of implementation of Big Data Analytics (BDA) in most of the cities in the UAE, coupled with a few ‘developed’ nations. Furthermore, this study also examines the relationship between success and innovation of BDA, along with the technical expertise of employees, and access to high-quality infrastructure put together. The recommendations offered in relation to the results may be applied within Dubai and other cities. Notably, BDA has been used interchangeably with Analytics within SMART in this study.