A Survey on Chatbots Using Artificial Intelligence
Murugeswari Ganesan, C. Lakshmi Deepika, B. Harievashini, Krithikha A.S., B. Lokhratchana
Abstract
The major role of today's technology is played by the artificial intelligence along with the NLP processing integrated with the machine learning algorithms. The computer program which uses artificial intelligence to imitate the behavior of the human decision making as well as providing the various kind of services forms the basis for the survey on artificial intelligence on the chatbots. Thus, the paper provides a survey based on the different platforms used to build a chatbot for providing various kind of services to different kind of users. The design techniques for building the chatbot depends on the services meant to provide for the users. The chatbot will get the experience by learning through the past experience using various algorithms. The data can be trained to the chatbot which will enable it to check with the knowledge base for providing accurate results to the query of the user through client side applications.