Litcius/Paper detail

Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization

Xin Liu, Lu Zhang, Zhibin Lin, Xinhua Guan

2025Tourism Management21 citationsDOIOpen Access PDF

Topics & Concepts

DepersonalizationRobotHuman–robot interactionPsychologyBusinessUncanny valleyApplied psychologyEmployee engagementHuman–computer interactionComputer sciencePublic relationsArtificial intelligencePolitical scienceEmotional exhaustionBurnoutClinical psychologyAI in Service InteractionsDeath Anxiety and Social ExclusionEthics and Social Impacts of AI