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Smart City Operations: Modeling Challenges and Opportunities

Sameer Hasija, Zuo‐Jun Max Shen, Chung‐Piaw Teo

2020Manufacturing & Service Operations Management100 citationsDOI

Abstract

We discuss some recent developments in smart city initiatives across the world to motivate the opportunities and challenges that such initiatives pose, and we categorize them into three themes: data access and collection, end-user utility, and economic viability of different solutions. We recognize that the academic literature that can help in addressing some of these challenges is at its nascent state and provide guidelines on how manufacturing and service operations management scholars can contribute to the global smart city movement.

Topics & Concepts

Smart cityBusinessCategorizationState (computer science)Service (business)Process managementSmart manufacturingKnowledge managementComputer scienceEngineering managementMarketingEngineeringInternet of ThingsWorld Wide WebManufacturing engineeringAlgorithmArtificial intelligenceTransportation and Mobility InnovationsMobile Crowdsensing and CrowdsourcingIoT and Edge/Fog Computing
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