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A Perspective on a Quality Management System for AI/ML-Based Clinical Decision Support in Hospital Care

Richard Bartels, Jeroen Dudink, Saskia Haitjema, Daniel L. Oberski, A. van’t Veen

2022Frontiers in Digital Health27 citationsDOIOpen Access PDF

Abstract

Although many artificial intelligence (AI) and machine learning (ML) based algorithms are being developed by researchers, only a small fraction has been implemented in clinical-decision support (CDS) systems for clinical care. Healthcare organizations experience significant barriers implementing AI/ML models for diagnostic, prognostic, and monitoring purposes. In this perspective, we delve into the numerous and diverse quality control measures and responsibilities that emerge when moving from AI/ML-model development in a research environment to deployment in clinical care. The Sleep-Well Baby project, a ML-based monitoring system, currently being tested at the neonatal intensive care unit of the University Medical Center Utrecht, serves as a use-case illustrating our personal learning journey in this field. We argue that, in addition to quality assurance measures taken by the manufacturer, user responsibilities should be embedded in a quality management system (QMS) that is focused on life-cycle management of AI/ML-CDS models in a medical routine care environment. Furthermore, we highlight the strong similarities between AI/ML-CDS models and in vitro diagnostic devices and propose to use ISO15189, the quality guideline for medical laboratories, as inspiration when building a QMS for AI/ML-CDS usage in the clinic. We finally envision a future in which healthcare institutions run or have access to a medical AI-lab that provides the necessary expertise and quality assurance for AI/ML-CDS implementation and applies a QMS that mimics the ISO15189 used in medical laboratories.

Topics & Concepts

Quality assuranceSoftware deploymentHealth careQuality (philosophy)Computer scienceClinical decision support systemGuidelineQuality managementDecision support systemArtificial intelligenceEngineering managementProcess managementManagement systemMedicineEngineeringOperations managementSoftware engineeringPathologyEconomic growthPhilosophyEconomicsExternal quality assessmentEpistemologyArtificial Intelligence in Healthcare and EducationExplainable Artificial Intelligence (XAI)Machine Learning in Healthcare
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