Litcius/Paper detail

Reliability of Open Public Electric Vehicle Direct Current Fast Chargers

David Rempel, Carleen Cullen, Mary Matteson Bryan, Gustavo Cezar

2023Human Factors The Journal of the Human Factors and Ergonomics Society19 citationsDOIOpen Access PDF

Abstract

OBJECTIVE: The aim was to systematically evaluate the usability of all public electric vehicles (EV) direct current fast chargers (DCFC) in the San Francisco region. BACKGROUND: To achieve a rapid transition to EVs, a highly reliable and easy to use charging infrastructure is critical to building confidence among consumers. METHODS: The functionality and usability of all 182 open, public DCFC charging stations with CCS connectors (combined charging system) in the 9 counties of the Bay Area were tested (655 electric vehicle service equipment (EVSE) ports). An EVSE was classified as functional if it charged an EV for 2 minutes. RESULTS: Overall, 73.3% of the 655 EVSEs were functional. The causes of the nonfunctioning EVSEs (23.5%) were blank or unresponsive screens or error messages; payment system failures; charge initiation failures; network failures; or broken connectors. In addition, the cable was too short to reach the EV inlet for 3.2% of the EVSEs. A random sampling of 10% of the EVSEs, approximately 8 days after the first evaluation, found no overall change in functionality. CONCLUSIONS: , as applied to public EV chargers. APPLICATION: The level of failure of the existing public EV DCFC charge infrastructure highlights the importance of improving the system design and maintenance to improve adoption of EVs.

Topics & Concepts

UsabilityElectric vehicleReliability (semiconductor)DowntimePaymentReliability engineeringComputer securityAutomotive engineeringService providerComputer scienceService (business)EngineeringElectrical engineeringTelecommunicationsBusinessOperating systemMarketingWorld Wide WebQuantum mechanicsPhysicsPower (physics)Electric Vehicles and InfrastructureElectric and Hybrid Vehicle TechnologiesVehicle emissions and performance