Patient satisfaction with hospital services after the implementation of the health system
Mitra Sadeghi, Masoomeh Rahimi, Neda Poornoroz, Fatemeh F. Jahromi
Abstract
The purpose of this study was to evaluate patients' satisfaction with hospitalizing costs and hospital costs after implementation of the health system plan in Jahrom city hospitals in 2018. This is a descriptive-correlation study. 556 patients hospitalized in Peymaniyah and Motahari hospitals were selected randomly. The data were collected using a questionnaire to determine the level of satisfaction with the provision of hospital services. To assess the validity of the questionnaire, the que
Topics & Concepts
Patient satisfactionHealthcare systemHospital systemNursingMedicineHealth careMedical emergencyPolitical scienceLawPatient Satisfaction in HealthcareHealthcare Quality and SatisfactionCustomer Service Quality and Loyalty