Harnessing service robots to increase frontline service employees’ safety and health: The critical role of CSR
Hongmin Yan, Limin Fu, Xiaowen Hu
Topics & Concepts
Sociotechnical systemService (business)Occupational safety and healthBusinessPublic relationsRobotWork (physics)Conceptual modelPoison controlService providerProcess managementKnowledge managementMarketingEngineeringMedicineComputer sciencePolitical scienceEnvironmental healthPathologyDatabaseMechanical engineeringArtificial intelligenceAI in Service InteractionsService and Product InnovationSupply Chain Resilience and Risk Management