“I don't need your pills, I need your attention:” Steps toward deep listening in medical encounters
Ronald M. Epstein, Mary Catherine Beach
Topics & Concepts
Active listeningPsychologyOpenness to experienceCuriosityAppreciative listeningReciprocity (cultural anthropology)Reflective listeningPillInformational listeningValue (mathematics)Cognitive psychologySocial psychologyPsychotherapistMedicineListening comprehensionMachine learningComputer sciencePharmacologyEmpathy and Medical EducationClinical Reasoning and Diagnostic SkillsPatient-Provider Communication in Healthcare