Working with service robots? A systematic literature review of hospitality employees’ perspectives
Jingjing Xu, Aaron Hsiao, Sacha Reid, Emily Ma
Topics & Concepts
HospitalityHospitality industrySystematic reviewService (business)Key (lock)Knowledge managementMarketingConceptual modelPublic relationsFocus (optics)PsychologySociologyBusinessComputer scienceTourismPolitical scienceOpticsComputer securityDatabaseMEDLINEPhysicsLawAI in Service InteractionsSocial Robot Interaction and HRIService and Product Innovation