Litcius/Paper detail

Are you ready for robot services? Exploring robot-service adoption behaviors of hotel-goers

Inyoung Jung, Wei Quan, Jongsik Yu, Heesup Han

2022International Journal of Hospitality Management58 citationsDOI

Topics & Concepts

RobotBusinessMarketingExploratory researchService (business)Service robotKnowledge managementComputer scienceArtificial intelligenceSociologyAnthropologyAI in Service InteractionsDigital Marketing and Social MediaHalal products and consumer behavior