Logistics distribution optimization: Fuzzy clustering analysis of e-commerce customers’ demands
Kangning Zheng, Xiaoxin Huo, Sajjad M. Jasimuddin, Zuopeng Zhang, Olga Battaïa
Topics & Concepts
Customer satisfactionFuzzy logicCluster analysisE-commerceOrder (exchange)Profit (economics)Computer scienceOperations researchFuzzy clusteringData miningBusinessMarketingEngineeringArtificial intelligenceWorld Wide WebEconomicsFinanceMicroeconomicsUrban and Freight Transport LogisticsAdvanced Manufacturing and Logistics OptimizationCustomer Service Quality and Loyalty