HealFavor: Dataset and A Prototype System for Healthcare ChatBot
Abdullah Faiz Ur Rahman Khilji, Sahinur Rahman Laskar, Partha Pakray, Rabiah Abdul Kadir, Maya Silvi Lydia, Sivaji Bandyopadhyay
Abstract
A chatbot is a software application aimed at simulating real-time conversations. This system has been designed to address a plethora of domains where they have proved themselves worthy to complement or in some areas replace human-based information acquisition. Though some domains like travel and food have advanced with the growing consumer demand, the healthcare-based system does require significant advancement to address the issue of medical accessibility. The work aims at providing a suitable dataset as well as proposes a prototype system architecture. The prototype system with the self-created dataset is then analyzed on different parameters by numerous experts.