ANALYTICAL TOOLS FOR DIAGNOSTICS OF QUALITY MANAGEMENT SYSTEMS OF ENTERPRISES-STAKEHOLDERS OF CONSTRUCTION PROJECTS
Oleksandr Dykyi, Galyna Ryzhakova, Oksana Malykhina, Kostiantyn Predun, Dmytro Prykhodko, Igor Orlenko
Abstract
The article substantiates a new conceptual approach to diagnosing the quality of the main structural elements of the control system, which, unlike the existing ones, synthesizes the main characteristics of its support (parameters, conditions, requirements, influencing factors), purpose, indicators, information support, analytical tools and technology. allows to form the corresponding estimation techniques. The directions of development of process control systems at construction contractors are determined. Based on the implemented tools of quality management systems (QMS) and software products created on its basis, the institutional level of the construction company (СС) gets a reliable and scientifically sound opportunity to formalize the impact on the growth of quality indicators of the enterprise and the parameters of construction projects. make up the current production program of СС and scenarios expected to be included in this program based on the results of tenders. The applied advantages of the created technology of quality management assessment are determined, first of all, by adaptability to the content of business processes and operating system of СС, which provides this technology the ability to reliably identify the fact and pace of strengthening competitive positions of СС, as a contractor of construction projects compared to potential competitors.