Choosing a Chatbot Development Tool
Sara Pérez-Soler, Sandra Juárez-Puerta, Esther Guerra, Juan de Lara
Abstract
Chatbots are programs that supply services to users via conversation in natural language, acting as virtual assistants within social networks or web applications. Here, we review the most representative chatbot development tools with a focus on technical and managerial aspects.
Topics & Concepts
ChatbotComputer scienceConversationWorld Wide WebFocus (optics)Web developmentSoftware engineeringThe InternetPsychologyOpticsPhysicsCommunicationAI in Service InteractionsSpeech and dialogue systemsTopic Modeling