Cause-and-Effect (Fishbone) Diagram: A Tool for Generating and Organizing Quality Improvement Ideas
Augustine Kumah, Chinwe Nnenna Nwogu, Abdul-Razak Issah, Emmanuel Obot, Deborah Terkperkie Kanamitie, Jerry Selase Sifa, Lawrencia Antoinette Aidoo
Abstract
LEARNING OBJECTIVES1. Introduce the concept of a fishbone diagram as a quality improvement tool.2. Provide useful tips for creating an effective fishbone diagram.3. Understand how a fishbone diagram can be used in a healthcare setting (case study).
Topics & Concepts
Ishikawa diagramDiagramQuality (philosophy)Computer scienceQuality managementEngineeringOperations managementPhysicsDatabaseManagement systemQuantum mechanicsRoot causeHealth Policy Implementation Science