The management and the usage of electronic resources in academic libraries: A bi-directional relationship
Winifred Bentil, Chern Li Liew, Brenda Chawner
Abstract
Electronic resources (ERs) in academic libraries have become a global phenomenon due to technological developments, and these resources are changing the expectations of library users as well as the nature of the work of librarians. Although there is an extensive body of literature on the management and usage of ERs in academic institutions, few researchers have taken a holistic view by studying both concepts in a single study to reveal how they are related. Previous studies have investigated only the management or usage of ERs as separate concepts. This study investigates the management and usage of ERs in academic libraries in Ghana to explore the connection between the two concepts. The aim is to provide better recommendations for practice. This research applied a mixed methods design. Twenty-four library staff and three library consortium executives were interviewed. Faculty members and postgraduate students from four institutions were surveyed. Our findings show the various ways in which the management and usage of ERs have an influence on each other. These were mainly in the areas of selection, access provision, publicity, training, evaluation, and usage of ERs. The importance of appropriate and adequate resourcing, the marketing and demonstration of the value of ERs, training and usage evaluation are discussed.