Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications
Jason Tham, Tharon Howard, Gustav Verhulsdonck
Abstract
This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.
Topics & Concepts
Technical communicationConversationComputer scienceTechnical writingDesign thinkingKnowledge managementMultimediaHuman–computer interactionPsychologyHigher educationEngineeringLawPolitical scienceCommunicationElectrical engineeringDesign Education and PracticePersona Design and ApplicationsCognitive Science and Education Research