Evaluating medical travelers’ satisfaction through online review analysis
Ali Ahani, Mehrbakhsh Nilashi, Waleed Abdu Zogaan, Sarminah Samad, Nojood O. Aljehane, Ashwaq Alhargan, Saidatulakmal Mohd, Hossein Ahmadi, Louis Sanzogni
Topics & Concepts
TourismMedical tourismContext (archaeology)Social mediaSentiment analysisBig dataOntologyBusinessData scienceMarketingKnowledge managementComputer scienceWorld Wide WebGeographyData miningArtificial intelligencePhilosophyArchaeologyEpistemologyGlobal Healthcare and Medical TourismDigital Marketing and Social MediaCustomer Service Quality and Loyalty