Litcius/Paper detail

Adoption of AI Chatbots in Travel and Tourism Services

Sanjay Hanji, Nagaraj Navalgund, Sanjeev Ingalagi, Sumanth Desai, Savita S. Hanji, Savita S. Hanji, Savita S. Hanji

2023Lecture notes in networks and systems35 citationsDOI

Topics & Concepts

ChatbotTourismExpectancy theoryMarketingService (business)BusinessKnowledge managementPsychologyComputer scienceWorld Wide WebGeographySocial psychologyArchaeologyAI in Service InteractionsDigital Marketing and Social MediaTechnology Adoption and User Behaviour