Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?
Alexandra Rese, Pauline Tränkner
Topics & Concepts
ChatbotTask (project management)ConversationUsabilityComputer scienceHuman–computer interactionPerceptionDialog systemWorld Wide WebPsychologyCommunicationEngineeringDialog boxSystems engineeringNeuroscienceAI in Service InteractionsTechnology Use by Older AdultsSocial Robot Interaction and HRI