Litcius/Paper detail

Transformative Power of Artificial Intelligence in Decision-Making, Automation, and Customer Engagement

R. Nalini

2024Advances in logistics, operations, and management science book series16 citationsDOI

Abstract

In the modern business landscape, innovation has become a key driver of success and competitive advantage. To foster innovation within their organizations, leaders play a crucial role in harnessing the synergy between data, technology, design, and people. This integration allows them to effectively address real-world challenges on a large scale, driving transformation and growth. At the heart of AI's contribution to data-driven decision-making lies its ability to process vast datasets with remarkable efficiency. Traditional manual analysis methods are not only time-consuming but also prone to human biases and errors. AI, on the other hand, is driven by data, allowing it to make objective assessments devoid of human preconceptions. This not only enhances decision accuracy but also provides a solid foundation for devising strategies that align with actual market trends and customer preferences.

Topics & Concepts

Transformative learningAutomationCustomer engagementPower (physics)Computer scienceBusinessArtificial intelligenceEngineeringPsychologyKnowledge managementProcess managementWorld Wide WebPedagogySocial mediaPhysicsQuantum mechanicsMechanical engineeringE-Learning and Knowledge ManagementDigital Transformation in IndustryAI in Service Interactions