Litcius/Paper detail

Attitudes of hotel customers towards the use of service robots in hospitality service encounters

Ahu Yazıcı Ayyıldız, Muhammed Baykal, Erdoğan Koç

2022Technology in Society114 citationsDOI

Topics & Concepts

HospitalityService (business)RobotHospitality industryBusinessService robotMarketingAdvertisingSociologyPolitical scienceComputer scienceTourismArtificial intelligenceLawAI in Service InteractionsDigital Marketing and Social MediaSocial Robot Interaction and HRI