Litcius/Paper detail

Impact of Artificial Intelligence-Based Chatbots on Customer Engagement and Business Growth

Chitra Krishnan, Aditya Kumar Gupta, Astha Gupta, Gurinder Singh

2022Studies in big data93 citationsDOI

Topics & Concepts

ConversationOrder (exchange)ChatbotCustomer engagementVariety (cybernetics)Customer servicePoint (geometry)Computer scienceService (business)Ideal (ethics)World Wide WebSocial mediaBusinessInternet privacyKnowledge managementMarketingAdvertisingArtificial intelligencePsychologyPolitical scienceCommunicationLawFinanceMathematicsGeometryAI in Service InteractionsDigital Marketing and Social MediaSentiment Analysis and Opinion Mining