Effects of Compassionate Competence, Communication Skills, and Nursing Work Environment on Person-centered Care in General Hospital Nurses who Care for Cancer Patients
Mi Jin Han, Seonho Kim
Abstract
Purpose: This descriptive study was conducted to evaluate the effect of compassionate competence, communication skills, and nursing work environment on person-centered care in general hospital nurses who cared for cancer patients. Methods: For the research, this study collected data from August 1 to September 1, in 2021 with 111 nurses who cared for cancer patients at three different general hospitals in Chungbuk. The data were analyzed using descriptive statistics, t-tests, Mann-Whitney U test, ANOVA, Kruskal-Wallis test, Pearson’s correlation coefficient, stepwise multiple regression with the SPSS 23.0 program. Results: Factors influencing person-centered care in general hospital nurses who cared for cancer patients were compassionate competence (β=.41, p.001), communication skills (β=.29, p.001), nursing work environment (β=.21, p=.002), and gender (β=.16, p=.010). These factors explained 64.0% of person-centered care (F=49.83, p.001). Conclusion: The results of this study suggests that we need to develop intervention programs to strengthen the compassionate competence and communication skills in nurses caring for cancer patients, to improve the nursing work environment, and reflect gender characteristics.