Influencing factors of patient satisfaction in teleconsultation: A cross-sectional study
Wei Lu, Hongli Hou, Rui Ma, Haotian Chen, Ran Zhang, Fangfang Cui, Qian Zhang, Yacong Gao, Xinpu Wang, Caihong Bu, Jie Zhao, Yunkai Zhai
Topics & Concepts
Patient satisfactionContext (archaeology)Quality (philosophy)Structural equation modelingService qualityCognitionTelemedicinePsychologyService (business)Empirical researchApplied psychologyKnowledge managementMedicineNursingMarketingHealth careBusinessComputer sciencePsychiatryBiologyMachine learningPhilosophyPaleontologyEpistemologyEconomicsEconomic growthPatient Satisfaction in HealthcareCustomer Service Quality and Loyalty