Predicting E-commerce customer satisfaction: Traditional machine learning vs. deep learning approaches
Maha Zaghloul, Sherif Barakat, Amira Rezk
Topics & Concepts
Customer satisfactionBusinessComputer scienceDeep learningKnowledge managementArtificial intelligenceMarketingMachine learningImbalanced Data Classification TechniquesCustomer churn and segmentationTechnology Adoption and User Behaviour