Navigating a Path Forward for Mental Health Services in Higher Education
Kimberly S. Gorman, D. B. Walden, Lynn Braun, Marcus Hotaling
Abstract
This position paper reviews four intersecting trends impacting the burnout and turnover of clinical staff in counseling centers in the 2020s: ever expanding service demand, mismatched clinical models, the emergence of third party vendors, and uncompetitive salaries. The authors provide a framework and make recommendations for institutions to take deliberate steps to align the mental health needs of a campus, the resources offered, and the services provided.
Topics & Concepts
Mental healthBurnoutPosition (finance)Service (business)BusinessPublic relationsHealth servicesPsychologyNursingMarketingMedical educationPolitical scienceMedicinePsychiatryEnvironmental healthFinanceClinical psychologyPopulationHealthcare professionals’ stress and burnoutCounseling Practices and SupervisionMental Health Treatment and Access