A scoping review of human robot interaction research towards Industry 5.0 human-centric workplaces
Sotirios Panagou, Patrick Neumann, Fabio Fruggiero
Abstract
Interaction between humans and robots in the workplace garners interest in recent years due to the introduction of Industry 4.0 and Industry 5.0 frameworks. A scoping review was performed aimed at investigating the effect of robot design features on their human counterparts. In the analysis of the 32 identified articles, the robot design features used in the literature are shown along with the effects on the operators. Results showcased the many to many relationships between robot design features and effects on operators. Robot appearance, for example, and capabilities play a role in the operators’ perception and expectations of their capabilities based on the task and subsequently perceived reliability and safety. Communication capabilities between operators and robots is an integral part for teamwork and performance as it can affect work processes. The paucity of papers empirically addressing human robot interaction as a system is consistent with results from previous literature, indicating the need for more research. The results of this investigation can prove useful in the form of advice to designers and practitioners, such as the operator’s involvement in implementation, knowledge on robots’ capabilities and training. Research gaps identified are discussed, as well as future research directions.