Friendly or competent? The effects of perception of robot appearance and service context on usage intention
Xing Liu, Xiao Yi, Lisa C. Wan
Topics & Concepts
Service (business)Context (archaeology)TourismHospitalityPerceptionService robotMarketingRobotPerspective (graphical)BusinessPsychologyHospitality industryAdvertisingApplied psychologyComputer scienceArtificial intelligencePolitical scienceGeographyNeuroscienceLawArchaeologyAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media