The Virtual Care Experience of Patients Diagnosed With COVID-19
Freya Raffan, Teresa Anderson, Tim Sinclair, Miranda Shaw, Sue Amanatidis, Rajip Thapa, Sarah Jane Nilsson, Dianna Jagers, Andrew Wilson, Fiona Haigh
Abstract
Virtual models of care are seen as a sustainable solution to the growing demand for health care. This paper analyses the experience of virtual care among patients diagnosed with COVID-19 in home isolation or health hotel quarantine using a patient-reported experience questionnaire. Results found that patients respond well to virtual models of care during a pandemic. Lessons learned can inform future developments of virtual care models.
Topics & Concepts
Coronavirus disease 2019 (COVID-19)QuarantineIsolation (microbiology)PandemicHealth care2019-20 coronavirus outbreakVirtual patientSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)MedicineNursingEconomic growthEconomicsVirologyDiseaseInfectious disease (medical specialty)PathologyMicrobiologyBiologyOutbreakTelemedicine and Telehealth ImplementationCOVID-19 and Mental HealthFamily and Patient Care in Intensive Care Units