Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality
Jungwook Rhim, Minji Kwak, Yeaeun Gong, Gahgene Gweon
Topics & Concepts
ChatbotPsychologyPerceptionQuality (philosophy)Survey data collectionApplied psychologyAffect (linguistics)Survey researchSocial psychologyComputer scienceWorld Wide WebCommunicationPhilosophyEpistemologyMathematicsStatisticsNeuroscienceAI in Service InteractionsDigital Mental Health InterventionsMisinformation and Its Impacts