What influences patients' continuance intention to use AI-powered service robots at hospitals? The role of individual characteristics
Xiaohui Liu, Xiaoyu He, Mengmeng Wang, Huizhang Shen
Topics & Concepts
ContinuanceService (business)PsychologyRobotApplied psychologyOperations managementBusinessSocial psychologyKnowledge managementEngineeringMarketingArtificial intelligenceComputer scienceAI in Service InteractionsOrganizational and Employee PerformanceArtificial Intelligence in Healthcare and Education