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Automatic Expert Selection for Multi-Scenario and Multi-Task Search

Xinyu Zou, Zhi Hu, Yiming Zhao, Xuchu Ding, Zhongyi Liu, Chenliang Li, Aixin Sun

2022Proceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval40 citationsDOIOpen Access PDF

Abstract

Multi-scenario learning (MSL) enables a service provider to cater for users' fine-grained demands by separating services for different user sectors, e.g., by user's geographical region. Under each scenario there is a need to optimize multiple task-specific targets e.g., click through rate and conversion rate, known as multi-task learning (MTL). Recent solutions for MSL and MTL are mostly based on the multi-gate mixture-of-experts (MMoE) architecture. MMoE structure is typically static and its design requires domain-specific knowledge, making it less effective in handling both MSL and MTL. In this paper, we propose a novel Automatic Expert Selection framework for Multi-scenario and Multi-task search, named AESM2. AESM2 integrates both MSL and MTL into a unified framework with an automatic structure learning. Specifically, AESM2 stacks multi-task layers over multi-scenario layers. This hierarchical design enables us to flexibly establish intrinsic connections between different scenarios, and at the same time also supports high-level feature extraction for different tasks. At each multi-scenario/multi-task layer, a novel expert selection algorithm is proposed to automatically identify scenario-/task-specific and shared experts for each input. Experiments over two real-world large-scale datasets demonstrate the effectiveness of AESM2 over a battery of strong baselines. Online A/B test also shows substantial performance gain on multiple metrics. Currently, AESM2 has been deployed online for serving major traffic.

Topics & Concepts

Computer scienceSelection (genetic algorithm)Task (project management)Artificial intelligenceMachine learningEngineeringSystems engineeringExpert finding and Q&A systemsTopic ModelingAI-based Problem Solving and Planning